How BOGO works: Simply purchase 2 of the same kind of plants marked as buy 2 get 1 free and we will send you a 3rd portion free with your order. You must purchase on the same transaction.

We try not to have snails/pests, but it happens, we remove any visible imperfections before shipment to be 100% certain we suggest that you either do a 1:20 ratio bleach to water dip and/or wash the plants. Anytime you add something new to an aquarium, it is important to rinse it off before adding just to be safe.

The shipment must be received on the first delivery attempt. If you miss the delivery and the package is delayed a day or more because of it, we cannot accept responsibility for any losses. It is your responsibility to check the tracking number for delivery. The shipment must be sent to the correct delivery address on file according to Paypal, do not request shipment to be delivered to another address not listed on your Paypal account.

NOTE: We are not responsible for errors, postal delays, wrong addresses, mail holds, or P.O. Box deliveries by the postal carrier. If USPS forwards your shipment in error, we do cover that type of mistake.

We ship USPS First Class, Priority Mail, and USPS Express shipping the majority of the time and that takes usually 2-4 days to deliver. You will get a tracking number it is important you check this tracking number 2-3 times each day to see when the box will arrive to your home. Please make sure you are at home the day of the arrival or arrange for someone to be there to receive the plants/shrimp and that know how to properly care for the plants/shrimp. The less time they spend in the box the better.